Testimonial Videos
Your happiest customers, doing your selling.
Nobody believes what a business says about itself. They believe what your customers say about you. A testimonial video puts your best customer on camera, in their own words, telling the next one exactly why they should pick you.
★★★★★ Rated 5 stars on Google by 40+ clients
Businesses we’ve worked with
Don't just take our word for it
Steadyhand Productions are EXCEPTIONAL! Jack and Josh really helped us relax in front of camera.
Zoë Miller
All About The Move
The videos helped me stand out, build trust, and double my conversions.
Jack Charman
National Private Investigators
They helped us craft a great story in a compelling way … an output that far exceeded our expectations.
Ross Marshall
Threesixty Architecture
Steadyhand leaped out with their strong B2B focus. Jack and Josh were amazing to work with.
Jim McCallum
B2B consultancy founder
The edit was one of the best I’d seen completed so quickly, and I had minimal amends to suggest.
Jade Griffiths
Amazon
Professional, straightforward, know their stuff … Very fair prices.
Simon Andrews
Fraunhofer
Nothing is too much hassle and they will go the extra mile every time.
Faith Bateman
West Partnership
The final videos were very high quality, especially given that none of us had done a project like this before and are rarely on camera!
Andy Norrie
Quarch Technology
Their content approach has helped generate consistent new revenue, enquiries and visibility.
Andrew Patrick
Round Thirteen
We’re now onto our 4th project with Jack & Josh and hopefully many more to come.
Phil McTaggart
John Viola Academy
Use them for all my agency clients and they are absolutely brilliant every time.
Calum Hart
From the Hart Digital
A brilliant, thoughtful, creative and super efficient team … quick to incorporate feedback.
Eugenie Teasley
Amazon
A super last minute job, which was on a tight turnaround and they absolutely smashed it.
Robbie Gordon
Wonderfools
Really responsive, great infrastructure for providing feedback, excellent final product.
Rebecca Leary
Creative Scotland
Somewhere in your inbox is an email from a delighted customer that would win you ten more just like them. It gets read once, forwarded to the team, and buried. The same praise is said on calls, repeated at handovers, and typed into Google reviews that prospects skim in seconds, if they find them at all.
That’s the strange economics of word of mouth: the most persuasive thing about your business is something you can’t show anyone. Your website says you’re trusted and experienced. So does everyone else’s, and your prospects believe none of it.
A testimonial video fixes that. It catches your customer’s word on camera, where it can’t be skimmed, can’t be doubted, and doesn’t fade.
A testimonial video, or customer story video, is one to two minutes of a real customer, on camera, saying what working with you was like and what it got them.
No presenter, no pitch. We interview your customer, they answer in their own words, and the edit does the rest. People believe people, and nothing sells your business like someone who’s already bought. We’ve filmed customer testimonials for whisky merchants, house builders, B2B financial platforms and research institutes. Watch a few:
More in our portfolio, or see these films next to Slack, Zendesk and HubSpot in our testimonial video examples. Want the full story of a project instead, with the problem, the work and the result? That’s a case study video, and we make those too.
Because the one thing you can’t say convincingly about yourself is that you’re worth choosing. Your customers can.
A testimonial earns its keep wherever buyers are making up their minds. These are the five places it works hardest.
One shoot gives you the full film plus the short cuts for each of these. Tell us where it’s going and we’ll deliver the right formats.
Next to the enquiry button, where a visitor decides whether to get in touch. That’s where a peer’s word does the most work.
A link to two minutes of a customer like them, sent after the call, keeps selling while they talk it over with their team.
When “will this work for a business like ours?” comes up, share the strongest thirty seconds instead of answering it yourself.
Short captioned cuts, posted from your company page and shared by your team.
A real customer talking looks nothing like the polished ads around it, which is exactly why people stop for it.
We measure our films by the enquiries they win, not the views they get.
A bank of customer story films for a cash savings platform, led by a credit union Chief Executive on the £100,000 extra it earned for members.
View case study →
Website videos that show the people behind the service, so prospects arrive already familiar and trusting.
View case study →The person on camera is your customer, not an actor. So we’ve built the whole process around asking as little of them as possible.
We help you choose which customers to ask: recent, genuinely happy, and as close as possible to the buyers you want more of. Then we make the ask easy to say yes to (here’s how to ask for a video testimonial, email included). We handle the scheduling, plan around their working day, and they never have to prepare a thing.
Interview-led, with no script and no teleprompter. We need about an hour of your customer’s time; the setup takes us longer, but we don’t need them for that. We ask the right questions and make people comfortable enough to answer honestly. That’s what makes the film feel real instead of staged.
We cut the conversation down to the one to two minutes that sell, add clips for social media, and deliver in around two weeks. Revisions are included, and the price we quote is the price you pay.
A good testimonial isn’t a list of compliments. It’s a short story with a before and an after, and the questions decide whether you get one.
These are the main six we build an interview around. Every business is different, so we adapt them to yours and follow up on whatever your customer says that’s worth digging into. They’re questions, not lines to learn: your customer answers in their own words.
Close cousins, and plenty of clients use both. The difference is who’s talking and what your buyer needs to hear.
| Testimonial video | Case study video | |
|---|---|---|
| What it proves | That you’re worth trusting | That you can do the work |
| Who’s on camera | Your customer, talking about you | Your client and the project: the problem, the work, the result |
| Typical length | 1 to 2 minutes | 1 to 3 minutes |
| Choose it when | Buyers need to hear you’re worth choosing | Buyers need to see how you work |
| Price | From £1,500 + VAT | From £2,000 + VAT |
Need the full story of a project? See our case study video production.
Most testimonial videos sit at the simpler end of what we make: one location, one or two people on camera, a focused edit. That’s why the price starts lower than our case study films. It rises with extra locations, more contributors, or a bigger edit, and whatever the scope, the quote you get is the final price. No overruns, no surprise fees, revisions included.
Filming more than one testimonial in a day brings the per-video cost down, because you only pay for the extra editing: see our packages, or read the full breakdown of what video production costs. We’re based in Glasgow and film across Scotland and the North of England, with travel priced into the quote up front.
A short film, usually one to two minutes, of a real customer talking about their experience with your business: what they needed, why they chose you, and what the result was. It’s a video version of a review, with one big difference: you can see and hear the person, which makes it far harder to dismiss.
From £1,500 + VAT, fixed. The price depends on locations, how many people appear and the scope of the edit, and the quote you get is the final price: no surprise fees, revisions included. Filming several testimonials in one day brings the per-video cost down.
One to two minutes for the main film. That’s long enough for a before, a turning point and a result, and short enough that people watch to the end. We also cut shorter versions for social media and ads from the same interview.
Around two weeks from filming to delivery. The filming itself needs about an hour of your customer’s time. The part that usually takes longest is finding a date that suits them, and we handle that for you.
Most people are, and it doesn’t show in the finished film. There’s no script to memorise and no teleprompter: we interview them and they answer in their own words, so it’s a conversation rather than a performance. Our job is to make them comfortable enough that the camera stops mattering.
Happy customers say yes more often than you’d expect, especially when it costs them almost nothing. We help you pick who to ask, then handle all the organising: scheduling, location, planning around their day. Most people are quietly pleased to be asked.
You do. You see the edit before anything goes live, and revisions are included. Many clients also show the cut to the customer who features in it before publishing, and we’re happy to work around whatever suits your relationship with them.
Every week without proof on your website is a week of prospects taking your word for it. Pick the customer whose story would win you ten more, and we’ll handle the rest, including the asking. Book a call and we’ll tell you honestly whether a testimonial video is the right fit.
★★★★★ Rated 5 stars on Google by 40+ clients